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Teamwork
TW 030
People in every workplace talk about team building, working as a team, but few understand how to create the…
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Stress Management
SM 030
Present an overview of what stress is, how stress is related to physical and emotional health problems, and how…
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Emotional Intelligence
EI 020
Emotional Intelligence (EQ) deals with the ability and capacity to recognize, manage and assess one’s emotion and others as…
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Customer Service Skills
CSS 012
Satisfied customers are paramount to business success. Understanding and meeting customer needs is an essential skill for staff across…
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Communication Strategies
CS 030
This training programme is designed to help you improve your interactions with other people in your workplace or at…
