Commercial and Administrative

  • Teamwork


    TW 030

    People in every workplace talk about team building, working as a team, but few understand how to create the…

  • Stress Management

    Stress Management

    SM 030

    Present an overview of what stress is, how stress is related to physical and emotional health problems, and how…

  • Emotional Intelligence

    Emotional Intelligence

    EI 020

    Emotional Intelligence (EQ) deals with the ability and capacity to recognize, manage and assess one’s emotion and others as…

  • Customer Service Skills

    Customer Service Skills

    CSS 012

    Satisfied customers are paramount to business success. Understanding and meeting customer needs is an essential skill for staff across…

  • Communication Strategies

    Communication Strategies

    CS 030

    This training programme is designed to help you improve your interactions with other people in your workplace or at…