This training programme is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages.
This workshop can also help participants who are struggling to find that middle ground between being too aggressive and too passive, and how to counter the manipulative tactics of difficult people. Participants also learn more about the elements of our communication with others that help us reveal appropriate information about ourselves, and how to get a handle on how to better manage ourselves for a professional image.
ACCREDITATION:
Trainees will be awarded with a Certificate of Attendance by VTDI. This Programme is accredited by Hull University & IAO.
WHO SHOULD ATTEND:
- HR Personnel.
- Training Managers.
- Line Managers/ Department Heads.
- All Department Staff.
Satisfied customers are paramount to business success. Understanding and meeting customer needs is an essential skill for staff across all customer facing roles.
The impact of poor customer relations can be felt directly on the bottom line. To delight your customers, your staff needs to think like them, respond to their needs and deliver promises. This course will develop the essential people skills that are at the heart of quality customer care.
ACCREDITATION:
Trainees will be awarded with a Certificate of Attendance by VTDI. This Programme is accredited by Hull University & IAO.
WHO SHOULD ATTEND:
This course is recommended for customer service professionals, service agents, front-line workers, managers, supervisors and business professionals, who wish to specialize in the customer service business segment
Emotional Intelligence (EQ) deals with the ability and capacity to recognize, manage and assess one’s emotion and others as well as its effect. In this manner, people who have high EQ could identify which emotion they are feeling and why, they could also relate between their feelings and what they think, say and do.
People who are emotionally smart and intelligent could identify and recognize how their feelings affect their personal life, relationship towards other people as well as their performance at work and these abilities are some of the reasons why Emotional Intelligence increases the ability of the person to make good decision, build a good relationship to others, deal with stress and easily cope with change and rejections.
ACCREDITATION:
Trainees will be awarded with a Certificate of Attendance by VTDI. This Programme is accredited by Hull University & IAO.
WHO SHOULD ATTEND:
- All managers, leaders and professionals who need to have in-depth knowledge of human behavior.
- Anyone who is interested in developing themselves to be a better leader and manager.
- Individuals who desire to apply psychological knowledge to result in management and leadership strategies.
- Those who aim to define, gain knowledge and develop their emotions and how it affects those around them and their productiveness.
This English Communication Skills (Beginners Level) focuses on building the confidence of every Trainee on dealing English as a tool for better communication. The Beginners Level is design to improve learner’s grammar, pronunciation, skills and basic vocabulary. The Cutting Edge Starter (Beginners) Workbook and Students Book emphasized the need to brush on the basics before moving on to the next Level.
ACCREDITATION:
Trainees will be awarded with a Certificate of Completion by Victory Training & Development Institute.
WHO SHOULD ATTEND:
The programme is meant for anyone who wants to learn the basics of the English Knowledge.
This English Communication Skills (Elementary Level) develops the Learning Skills of the Trainees to discover approach to grammar that will encourage them to experiment with Language and to work out rules for themselves.
The Task- Based Approach encourages learners to take proactive role in their learning.
ACCREDITATION:
Trainees will be awarded with a Certificate of Completion by Victory Training & Development Institute.
WHO SHOULD ATTEND:
The programme is meant for trainees who successfully complete the Beginners Level and those trainees with good English Communication Level and seek improvements.
This English Communication Skills (Intermediate Level) deals with thorough and comprehensive work on Grammar, Vocabulary, Pronunciation, and the Skills of Listening, Reading, Writing and Speaking. Structured speaking task form a central part. The aim is to motivate Learners to be updated to topics with international interest. Interviews, mini-talks, problem solving and story-telling are structured into its overall methodology.
ACCREDITATION:
Trainees will be awarded with a Certificate of Completion by Victory Training & Development Institute.
WHO SHOULD ATTEND:
Trainees, who completed the Pre- Intermediate Level and have the confidence to use English as a medium of Communication. Those, who wants to further their vocabularies, speaking skills, and confidently makes sentences.
This English Communication Skills (Pre-Intermediate Level 2) adheres to evaluate and help learners to use simple and common English words in day to day basis. It will enhance their critical views on how to improve conversing with people in a multicultural environment. Reading and Writing Skills will be improved gradually.
ACCREDITATION:
Trainees will be awarded with a Certificate of Completion by Victory Training & Development Institute.
WHO SHOULD ATTEND:
Trainees, who successfully completed the Elementary Level and have the basic knowledge on how to grasp, understand and retain information through communication.
This English Communication Skills (Upper Intermediate Level 4) evaluate and develop the process learned from Beginners, Elementary, Pre Intermediate, and Intermediate Levels. The intensive approach connects to the real world where the Trainees can discover the significance of English Communication in a higher level of understanding.
ACCREDITATION:
Trainees will be awarded with a Certificate of Completion by Victory Training & Development Institute.
WHO SHOULD ATTEND:
Trainees who successfully completed all the Levels of English and those that have a higher level of comprehension and can solve problems with the use of English Language. Trainees that can converse with extended communication and wide vocabularies.
This programme is about exploring and mastering Knowledge, Skills, and Abilities (KSA) that will comfortably take managers to the next level of competence. It begins with practical insights into leadership and behavioral styles and then quickly moves into cross-cultural management core competencies needed in managing people, and businesses.
ACCREDITATION:
Trainees will be awarded with a Certificate of Attendance by VTDI. This Programme is accredited by Hull University & IAO.
WHO SHOULD ATTEND:
- Individuals who have some experience at the supervisor/manager level and are ready to take more management responsibilities.
- Individuals who are being groomed to make the transition from supervision to either a manager or leader of change “change agent”.
- Individuals who need a deeper understanding of what drives individual behavior and group dynamics.
- Individuals who need to hone their Communication, Presentation, Negotiation and Coaching skills to enhance further.
Logistics is a vital part of a country’s economy as it allows the exchange of products and goods from its source of production to the people. Globalization has increased consumer demand and competitive pressures, making Logistics one of the key business issues. This programme is a detail study of managing the supply chain of controlling the flow of goods, such as information, energy, goods and products, from its origin source of production to its targeted marketplace and its applications in modern business environment.
ACCREDITATION:
Trainees will be awarded with a Certificate of Attendance by VTDI.
WHO SHOULD ATTEND:
- Candidates holding middle management positions in specialist functional areas such as Supply-Chain Management,
Transport Operations, Transport Planning, Warehousing, Procurement, Production Planning and Inventory Management. - For Managers with operational responsibilities.
Warehousing Management functions typically begin with receipt goods from suppliers and end with shipments to customers, and include all inventory movements and information flows in between. Warehousing is an important part of supply chain and logistics management systems. This program helps the learners to understand the modern trends in the Warehousing Management systems and apply it in their work environment.
ACCREDITATION:
Trainees will be awarded with a Certificate of Attendance by VTDI.
WHO SHOULD ATTEND:
Warehousing staff those who are interested in learning Warehousing and Inventory Management activities.
Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into your organization, where safety is valued as an integral part of the business’ operation, not only saves the business time and money, it also builds a committed, loyal, healthy workforce. This workshop will give you the foundation to start building your safety culture.
ACCREDITATION:
Trainees will be awarded with a Certificate of Attendance by VTDI. This Programme is accredited by Hull University & IAO.
WHO SHOULD ATTEND:
- All Employees/ Workers.
- Supervisors and Line Managers.
- Team Leaders and Team Coordinators.
- Executive Secretaries and Executive Office Administrator.
With a Foundation Certificate in People Practice, you’ll kick-start your career in HR, L&D and OD with confidence.
This entry-level qualification is perfect for people professionals working in, or looking to find, their first role in the people profession, and will provide you with:
- A solid grounding in People Practice
- The knowledge, skills and behaviours to deliver tasks that benefit your organisation at an operational level
- The confidence to support positive change for your colleagues and organisation.
Gain relevant expertise to work in roles including:
- HR Administrator or Assistant
- Employee Relations Officer
- Recruitment Coordinator
- Organisational Development Officer
- Learning Administrator
- Reward or Benefits Administrator
- Talent Co-ordinator.
WHAT WILL YOU STUDY:
By studying four core units in Business Culture, Core Behaviours, Analytics and the Essentials of People Practice, you’ll develop the expertise to support change and make an impact in your organisation.
You’ll focus on real-life scenarios, acquiring core behaviours derived from the CIPD’s new Profession Map, which is based on the cumulative insights of thousands of experts.
CIPD qualifications set the international standard for people professionals. You’ll gain the confidence to drive your career forward – and with CIPD membership, the recognition needed to connect to the role you’ve always dreamed of.
CIPD MEMBERSHIP:
CIPD membership gives you a badge of professionalism that’s internationally recognised. It showcases your knowledge and impact within the people profession.
Once you’re registered for a qualification, you’ll join the CIPD as a Student Member; the first step in your CIPD membership journey. We’ll support and encourage you throughout your studies and help you grow in confidence and have more impact. You’ll gain access to extensive resources like our expert research, journals, factsheets, helplines and online communities, helping you to build your network.
When you complete your qualification, you’ll be awarded CIPD Foundation Membership, and the designation “Foundation CIPD” after your name. This starts to build your credibility in the people profession, shows you’re serious about your development and that you have a strong base of knowledge to build on.
AT A GLANCE:
This course covers:
- Business, culture and change in context
- Principles of analytics
- Core behaviours for people professionals
- Essentials of people practice.
Supported By:
Terms and Conditions apply*
With a Foundation Certificate in People Practice, you’ll kick-start your career in HR, L&D and OD with confidence.
This entry-level qualification is perfect for people professionals working in, or looking to find, their first role in the people profession, and will provide you with:
- A solid grounding in People Practice
- The knowledge, skills and behaviours to deliver tasks that benefit your organisation at an operational level
- The confidence to support positive change for your colleagues and organisation.
Gain relevant expertise to work in roles including:
- HR Administrator or Assistant
- Employee Relations Officer
- Recruitment Coordinator
- Organisational Development Officer
- Learning Administrator
- Reward or Benefits Administrator
- Talent Co-ordinator.
WHAT WILL YOU STUDY:
By studying four core units in Business Culture, Core Behaviours, Analytics and the Essentials of People Practice, you’ll develop the expertise to support change and make an impact in your organisation.
You’ll focus on real-life scenarios, acquiring core behaviours derived from the CIPD’s new Profession Map, which is based on the cumulative insights of thousands of experts.
CIPD qualifications set the international standard for people professionals. You’ll gain the confidence to drive your career forward – and with CIPD membership, the recognition needed to connect to the role you’ve always dreamed of.
CIPD MEMBERSHIP:
CIPD membership gives you a badge of professionalism that’s internationally recognised. It showcases your knowledge and impact within the people profession.
Once you’re registered for a qualification, you’ll join the CIPD as a Student Member; the first step in your CIPD membership journey. We’ll support and encourage you throughout your studies and help you grow in confidence and have more impact. You’ll gain access to extensive resources like our expert research, journals, factsheets, helplines and online communities, helping you to build your network.
When you complete your qualification, you’ll be awarded CIPD Foundation Membership, and the designation “Foundation CIPD” after your name. This starts to build your credibility in the people profession, shows you’re serious about your development and that you have a strong base of knowledge to build on.
AT A GLANCE:
This course covers:
- Business, culture and change in context
- Principles of analytics
- Core behaviours for people professionals
- Essentials of people practice.
Supported By:
Terms and Conditions apply*
With an Associate Diploma in People Management, you’ll no longer simply support change in your organisation – you’ll help drive it.
This qualification is perfect for you if you enjoy developing and managing people. You’ll expand your knowledge of HR with a combination of core units and specialist areas – helping you focus on what matters most to you.
- Build on your existing knowledge and specialise in People Management
- Increase your knowledge in employment relationship management, talent management and performance reward
- Take the next step up into a more senior people profession role.
Gain relevant expertise to work in roles including:
- HR Business Partner or Manager
- People Analyst
- Employee Relations Manager
- Diversity and Inclusion Specialist
- Resourcing Business Partner
- Reward and Benefits Manager
- Talent Manager.
WHAT WILL YOU STUDY:
You’ll hone your people management knowledge, as well as choosing from optional units that you can tailor to your specific interests.
You’ll focus on real-life scenarios, acquiring the core behaviours derived from the CIPD’s new Profession Map, which is based on the cumulative insights of thousands of experts.
CIPD MEMBERSHIP:
CIPD membership gives you a badge of professionalism that’s internationally recognised. It showcases your knowledge and impact within the people profession.
Once you’re registered for a qualification, you’ll join the CIPD as a Student Member; the first step in your CIPD membership journey. We’ll support and encourage you throughout your studies and help you grow in confidence and deliver more impact. You’ll gain access to extensive resources like our expert research, journals, factsheets, helplines and online communities, helping you to build your network.
When you complete your qualification, you’ll be awarded CIPD Associate Membership, and the designation “Assoc CIPD” after your name. This establishes your credibility as a professional, raises your profile and opens doors to new job opportunities.
AT A GLANCE:
This qualification consists of three core units, three specialist units and a choice of one optional unit.
Core units:
- Organisational performance and culture in practice
- Evidence-based practice
- Professional behaviours and valuing people.
Specialist units:
- Employment relationship management
- Talent management and workplace planning
- Reward for performance and contribution.
Optional units:
- Specialist employment law
- Advances in digital learning and development
- Learning and development essentials
- People management in an international context
- Diversity and inclusion
- Leadership and management development
- Well-being at work.
Supported By:
Terms and Conditions apply*
With an Associate Diploma in People Management, you’ll no longer simply support change in your organisation – you’ll help drive it.
This qualification is perfect for you if you enjoy developing and managing people. You’ll expand your knowledge of HR with a combination of core units and specialist areas – helping you focus on what matters most to you.
- Build on your existing knowledge and specialise in People Management
- Increase your knowledge in employment relationship management, talent management and performance reward
- Take the next step up into a more senior people profession role.
Gain relevant expertise to work in roles including:
- HR Business Partner or Manager
- People Analyst
- Employee Relations Manager
- Diversity and Inclusion Specialist
- Resourcing Business Partner
- Reward and Benefits Manager
- Talent Manager.
WHAT WILL YOU STUDY:
You’ll hone your people management knowledge, as well as choosing from optional units that you can tailor to your specific interests.
You’ll focus on real-life scenarios, acquiring the core behaviours derived from the CIPD’s new Profession Map, which is based on the cumulative insights of thousands of experts.
CIPD MEMBERSHIP:
CIPD membership gives you a badge of professionalism that’s internationally recognised. It showcases your knowledge and impact within the people profession.
Once you’re registered for a qualification, you’ll join the CIPD as a Student Member; the first step in your CIPD membership journey. We’ll support and encourage you throughout your studies and help you grow in confidence and deliver more impact. You’ll gain access to extensive resources like our expert research, journals, factsheets, helplines and online communities, helping you to build your network.
When you complete your qualification, you’ll be awarded CIPD Associate Membership, and the designation “Assoc CIPD” after your name. This establishes your credibility as a professional, raises your profile and opens doors to new job opportunities.
AT A GLANCE:
This qualification consists of three core units, three specialist units and a choice of one optional unit.
Core units:
- Organisational performance and culture in practice
- Evidence-based practice
- Professional behaviours and valuing people.
Specialist units:
- Employment relationship management
- Talent management and workplace planning
- Reward for performance and contribution.
Optional units:
- Specialist employment law
- Advances in digital learning and development
- Learning and development essentials
- People management in an international context
- Diversity and inclusion
- Leadership and management development
- Well-being at work.
Supported By:
